Last updated: 04 Jan 2026
Hydrogen Scotland Ltd (the “we”, “us” or “our”) is owned and operated by the Scottish Hydrogen and Fuel Cell Association Ltd, a Scottish Company Limited by Guarantee (company number SC265209), registered in Scotland.
This Privacy Policy explains how we collect, use, store and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Our role as data controller
Hydrogen Scotland Ltd acts as the data controller for the personal data described in this Privacy Policy. This means we determine the purposes and means of processing personal data.
Where we use third-party service providers (such as customer relationship management or email systems), those providers act as data processors and process personal data only on our documented instructions and under contractual obligations that meet UK GDPR requirements.
2. Our contact details
Name: Hydrogen Scotland Ltd
Address: 14B Johnston Terrace, Edinburgh, EH1 2PW
Email: info@hydrogenscotland.com
3. Personal data we collect and how we use it
We only collect personal data that is necessary for our activities. The table below explains what we collect, where it comes from, and why we collect it.
| Purpose | Personal data | Lawful basis |
| Membership administration | Name, organisation, email address, contact number | Contractual necessity / Consent |
| Newsletters and updates | Name, email address | Consent |
| Event management and attendance | Name, organisation, email address, dietary or accessibility requirements, inclusion in delegate lists | Consent |
| Website operation and analytics | IP address, cookie identifiers, browser and device information | Consent |
| Contact enquiries | Name, email address | Consent |
| Stakeholder engagement | Name, contact details, interaction history, enquiries or feedback | Legitimate interests / Consent |
| Delegate lists and name badges | Name, organisation | Legitimate interests / Consent |
Where consent is relied upon, it may be withdrawn at any time by contacting info@hydrogenscotland.com or by using unsubscribe links in communications.
Where communications are sent outside automated systems, we maintain records to ensure opt-out requests are respected across all channels.
4. Cookies and website analytics
We use cookies to ensure our website functions properly, to analyse how visitors use the site, and to improve our content and services. You can manage or disable cookies through your browser settings. Further details are provided through our cookie banner and cookie controls.
5. How we store and protect personal data
Personal data is stored securely and is only accessible to authorised personnel. All staff are subject to confidentiality obligations.
We use trusted third-party service providers, including: – Customer Relationship Management (CRM) systems (currently Spotler CRM) – Email marketing platforms
We also use third-party event registration platforms (such as Ticket Tailor) to manage event bookings and attendance. These providers act as data processors and process personal data on our instructions.
These providers act as data processors and are contractually required to:
-Process data only on our instructions
-Keep personal data secure and confidential
-Assist us in meeting our UK GDPR obligations, including responding to data subject rights requests
Personal data is processed and stored within the UK/EEA. If international transfers become necessary, appropriate safeguards will be applied.
We retain personal data for as long as necessary for our membership, governance, and reporting purposes, and review records periodically to ensure data is not kept longer than required.
While we take reasonable technical and organisational measures to protect personal data, no system can be guaranteed to be completely secure.
6. Data retention
We retain personal data for up to 10 years, where necessary, to support membership administration, reporting, governance, and legal obligations. Personal data is securely deleted or anonymised when it is no longer required.
7. Your data protection rights
Under UK data protection law, you have the right to:
– Access your personal data
– Request rectification of inaccurate or incomplete data
– Request erasure of your data in certain circumstances
– Request restriction of processing
– Object to processing in certain circumstances
– Request data portability
You are not required to pay a fee for exercising your rights. We will respond to valid requests within one month.
To exercise your rights, please contact info@hydrogenscotland.com.
8. How we handle data subject rights requests
We have procedures in place to identify, locate, export, correct, restrict, or delete personal data in response to data subject rights requests. These processes are supported by our internal systems and our contracted data processors.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law or our practices. The updated version will be published on our website with a revised date.
10. Complaints
If you have concerns about how we use your personal data, please contact us at info@hydrogenscotland.com.
You also have the right to complain to the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk